Learn more about your business from your clients
Receive regular feedback from your clients privately, without public feedback aggregators.
Clients wants you to be better
By receiving feedback directly and without delay, you have the opportunity to quickly respond to problems, but aggregators usually require some time to moderate reviews, as a result of which not all reviews are published, and in the meantime, other clients may have time to leave many public negative reactions to one and the same problem before you know it. As a result, potential clients may have the impression that the circumstances described are permanent and ongoing. Now you can receive messages from clients the second they are sent.
Do you want your staff's mistakes not to affect your business's reputation?
By leaving reviews on public platforms, clients rarely set out to harm the business. Most often, in this way they try to share their impressions with a person who is able to influence the situation. Unfortunately, such communication in the public space can bring reputational costs that are excluded when communicating with a client outside the public space.
Make your customers your secret agents
Aggregators and mapping services typically only allow one review per user, which prevents customers from sharing their experiences with you on a regular basis. Now you can find out the opinions of an unlimited number of clients an unlimited number of times.
How it works
Generate a QR code in your personal account, by pointing at it, the client will be able to go to the page for writing a message and send it with one click.
Print out the template with the code and place it in locations where it may be useful for the client.
Messages from clients arrive in your personal account the same second they are sent.
How will the service help me?
As it is now:
Let's imagine that a client came to your establishment, and for some reason, he was served insufficiently washed cutlery. In order to inform the owner/administrator about this, the most convenient way for the client is to leave a negative review in the mapping service, where this review will affect the rating of the establishment and may scare off other potential clients from visiting.
As it will become:
An attractive stencil can be placed on each table with a call to leave a review quickly and directly, through our service. In this case, everyone will get what they need - the client will draw your attention to weak points, and you, in turn, do not put your reputation at risk, since this message will be available only to you.
As it is now:
It may happen that an employee was rude to a client, or a client drew attention to the insufficient cleanliness of the premises/tools. In order to inform the owner/administrator about this, the most convenient way for a client is to leave a negative review in a mapping service, where this review will affect the rating of the establishment and may scare off other potential clients from visiting.
As it will become:
In any visible place/at the exit, you can place an attractive stencil with a call to leave a review quickly and directly, through our service. In this case, everyone will get what they need - the client will draw your attention to weak points, and you, in turn, do not put your reputation at risk, since this message will be available only to you.
As it is now:
There are situations when, for example, the cleaning of the room is not done well enough. In order to inform the owner/administrator about this, the most convenient way for the client is to leave a negative review in the mapping service, where this review will affect the rating of the establishment and may scare off other potential clients from visiting.
As it will be:
In any visible place in the room, you can place an attractive stencil with a call to leave a review quickly and directly, through our service. In this case, everyone will get what they need - the client will draw your attention to weak points, and you, in turn, do not put your reputation at risk, since this message will be available only to you.
As it is now:
Sometimes it happens that employees can be rude to customers, or not monitor product expiration dates in a timely manner, or may not keep the sales area clean enough. In order to inform the owner/administrator about this, the most convenient way for a client is to leave a negative review in a mapping service, where this review will affect the establishment's rating and may scare other potential customers from visiting.
As it will be:
In any visible place/at the counter/at the exit, you can place an attractive stencil with a call to leave a review quickly and directly, through our service. In this case, everyone will get what they need - the client will draw your attention to weak points, and you, in turn, do not risk your reputation, since this message will be available only to you.
Features
Multi-language support
The service determines the language based on the users device settings and displays pages in the corresponding language.
Adaptive design
The service is available from all modern devices.
No advertising
The service does not collect visitor data and does not place advertising.
Email notifications
There is no need to manually check for new reviews. The service generates a daily summary and sends it to your email.